Your security: the core of our care (fr)
Your security: the core of our care
Accurately identifying you, administering good medication and providing good care, preventing injuries, falls or getting an infection: it is your security! A priority for Saint-Luc!…
During your stay
If you have been admitted by the Emergency service
You will receive a mail from the Admissions service inviting you to normalize your administrative record (main hall - Route 260). The desk is open from 8 a.m. to 5 p.m. Please take with you…
By public transport
Metro
Line 1 – Alma Station
Then follow the stickers that will lead you to Saint-Luc.
Bus (STIB…
Pratical information
Access
By public transport
For persons with reduced mobility
Map of site
Visits…
Access for persons with reduced mobility
At the entrance, a reception attendant can help get in or out of your car.
Wheelchairs, which you must put back in place after use, are available in the main hall. If necessary, volunteers can lead you to your room.
In case of motor, visual or hearing disability problem, do…
Visits and accommodation
Visits
Relatives and friends are welcome. However, we recommend that people with a potentially contagious disease to restrain from visiting a relative in hospital in order to protect them.
If children pay you a visit, make sure they…
Bill follow-up
General information about billing in Saint-Luc
The COPA is the single contact point for any post-billing questions.
Bills are generally sent to you within six to eight weeks after your visit to the hospital.
You can later receive…
International patients
International patients are welcome
University Hospital Saint-Luc welcomes many international patients. Whether you live in Belgium, another country of the European Union or elsewhere, we always try to do our best to make your stay as easy…
Patient Rights and Responsibilities
Your Rights
You receive quality careYou receive clear informationYou give your consent for a treatmentThe health care providers compile a medical fileYour private life is respected…
